Care Steps : Not Just A Health Care App

Written for Health Care environments but easily modified for many enterprise communications.

Written for Health Care environments but easily modified for many enterprise communications.

Offering Great Senior Community Customer Service  During The Covid-19 Pandemic

Unfortunately, offering great customer service in senior living communities is not a given. Simply making it a company value and hanging it on a wall or putting it in an annual report doesn’t make it happen any more than me creating a report where I state that I want to become nine feet tall is going to happen. There will always be a gap between our intentions and our actions. This is especi...

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